ZAC accelerates business by bringing together voice, messaging, and video conferencing into a single, seamless workspace. Empower employees to work more efficiently and securely from anywhere and leverage our Integrated Contact Center through the very same UI to deliver the ultimate omnichannel customer experience.
Always Stay Connected With Your Team
Group Chat
ZAC’s Group Chat feature is a virtual conference room for collaboration. Teammates can send secure instant messages between each other using the ZAC desktop application, Web ZAC, or Mobile ZAC. It’s an easy-to-use method of communication between teams, regardless of their physical location.
File & Image Sharing
Users can post files and images in ZAC. Utilize this tool to easily share documents and proposals, keeping your team focused and on task. Create groups of team members and ensure that everyone gets the important information they need at the same time.
Conference Calling
With a simple click, any team member can start a conference call, and employees can freely jump on and off the call at their convenience, allowing team members to share ideas and proposals and review tasks, all within one UC solution.
Multi-Party Video Conferencing
For a more personalized experience, users can host a video call with multiple teammates, bringing remote teams together for increased collaboration. Zultys can enable multi-party video for customers on request as well.
Collaboration Beyond Company Borders
ZAC brings customers and employees together seamlessly.
When you need to bring in contacts outside the organization to work together with your employees, you don’t need to launch a separate application for their benefit. You can temporarily enable their access to your ZAC group or start a new chat session with the contact.
You can initiate the process easily and securely with a password-protected link, and the external contact can use any browser to launch a chat session. They can even share their screen, make audio and video calls, and share files. ZAC can be your collaboration hub, not only for internal teams but also for cross-company projects and external customers, providing a deeper level of enhanced customer engagement.
